Privacy Policy

Studio Cloud IX (“Studio Cloud IX,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit or interact with www.studiocloudix.com (the “Website”), contact us, submit an inquiry, or engage our services.

By using our Website, you agree to the practices described in this Privacy Policy.

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1. Information We Collect

We may collect personal information that you voluntarily provide to us, including when you:

• Submit an inquiry or contact form

• Request information about our services

• Request a quote or proposal

• Book a consultation

• Purchase or engage our services

• Subscribe to our email communications

• Communicate with us by email, phone, or other methods

Depending on how you interact with us, this information may include:

• Name

• Email address

• Phone number

• Mailing or shipping address

• Wedding or event date

• Event location

• Guest count

• Event-related details

• Budget or estimated investment

• Design preferences and inspiration

• Information included in messages or inquiries

• Billing and payment information, where applicable

We may also collect information automatically when you visit our Website, as described below.

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2. Information Collected Automatically

When you visit our Website, certain information may be collected automatically through cookies, pixels, analytics tools, and similar technologies. Because our Website is hosted and operated using Wix, Wix and its service providers may collect certain technical and usage information in connection with your visit.

This information may include:

• IP address

• Browser type and version

• Device type

• Operating system

• Pages visited

• Time spent on pages

• Referring website or source

• General geographic information

• Website interactions and usage patterns

We use this information to understand how visitors use our Website, improve its functionality and content, monitor Website performance, and maintain security.

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3. Wix

Our Website is created and hosted using Wix.com Ltd. (“Wix”).

Wix may collect and process certain information about Website visitors and users in order to provide hosting, website functionality, security, analytics, and other services.

Wix may also use cookies and similar technologies on our Website.

For more information about how Wix handles personal information, please review Wix's privacy practices: https://www.wix.com/about/privacy

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4. Cookies and Similar Technologies

Our Website may use cookies and similar technologies to provide functionality, remember preferences, understand Website traffic, and improve your experience.

Some cookies may be placed by third-party service providers that provide analytics, embedded content, payment processing, scheduling, advertising, or other Website services.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of the Website.

Where required by applicable law, we will request consent before placing non-essential cookies or similar tracking technologies on your device.

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5. How We Use Your Information

We may use the information we collect to:

• Respond to inquiries and requests

• Provide quotes, proposals, and consultations

• Communicate with you about our services

• Design and produce your stationery, signage, and event materials

• Process transactions and payments

• Coordinate delivery, shipping, rentals, and installation

• Manage client relationships and projects

• Send requested marketing or promotional communications

• Improve our Website, products, and services

• Analyze Website usage and performance

• Prevent fraud, misuse, or security threats

• Comply with legal obligations

• Protect our rights, property, and business

We will not use your personal information for purposes that are materially different from those described in this Privacy Policy without providing any additional notice required by law.

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6. How We Share Information

We do not sell your personal information for money.

We may share information with trusted third parties when reasonably necessary to operate our business and provide our services. These parties may include:

• Website hosting and website management providers

• Email and communication providers

• Customer relationship management systems

• Payment processors

• Scheduling and appointment platforms

• Printing and production partners

• Shipping and delivery providers

• Professional service providers

• Analytics providers

• Information technology and security providers

These service providers may only receive information reasonably necessary for them to perform their services.

We may also disclose information when we believe disclosure is necessary to comply with applicable law, legal process, court orders, governmental requests, or to protect the rights, safety, or property of Studio Cloud IX, our clients, or others.

In the event of a business transaction such as a merger, acquisition, financing, reorganization, sale of assets, or similar transaction, personal information may be transferred as part of that transaction.

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7. Payment Information

If you make a payment through our Website or through a third-party payment provider, your payment information may be collected and processed directly by that provider.

Studio Cloud IX generally does not store complete credit card numbers or other full payment credentials on its own systems.

Payment providers' own privacy policies and terms may apply to information they collect and process.

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8. Email Communications

If you provide your email address, we may use it to respond to your inquiry, provide information related to your project, send administrative communications, or, where permitted, send marketing communications.

You may unsubscribe from promotional emails at any time by using the unsubscribe link included in those communications or by contacting us directly.

Even if you opt out of marketing communications, we may continue to send necessary transactional or service-related communications, such as information concerning an active project, payment, proposal, or order.

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9. Photography, Portfolio & Social Media

As a wedding stationery and signage studio, we may photograph completed work for our portfolio, website, social media, publications, marketing, and promotional materials.

We will seek appropriate permission where required before using identifiable client photographs, names, personal information, or other materials associated with a client's event.

If you do not want your event, stationery, signage, or other commissioned work featured publicly, please let us know in writing.

Please note that photographs shared with us for design inspiration or project purposes may contain personal information. Clients should avoid providing information that they do not want us to receive.

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10. Third-Party Websites and Services

Our Website may contain links to or integrations with third-party websites, platforms, applications, or services.

These may include social media platforms, payment services, scheduling tools, analytics services, or other third-party providers.

Studio Cloud IX does not control the privacy practices of third parties. We encourage you to review the privacy policies of any third-party websites or services you access.

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11. Data Retention

We retain personal information for as long as reasonably necessary to:

• Provide our services

• Maintain business and transaction records

• Respond to inquiries

• Meet contractual obligations

• Comply with legal, accounting, and tax requirements

• Resolve disputes

• Enforce our agreements

• Protect our legitimate business interests

The length of time we retain information may vary depending on the nature of the information and the purpose for which it was collected.

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12. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of transmitting information over the internet or storing electronic information is completely secure. We cannot guarantee the absolute security of information transmitted to or stored by us.

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13. California Privacy Rights

Studio Cloud IX is based in California and may be subject to California privacy laws, including the California Consumer Privacy Act, as amended (“CCPA”), depending on the size and nature of our business and the information we process.

Depending on whether and how the CCPA applies to us, California residents may have certain rights regarding their personal information, which may include the right to:

• Know what categories of personal information we collect and how we use or disclose it

• Request access to certain personal information

• Request deletion of personal information, subject to applicable exceptions

• Request correction of inaccurate personal information

• Opt out of certain sales or sharing of personal information

• Limit certain uses of sensitive personal information, where applicable

• Not be discriminated against for exercising applicable privacy rights

Studio Cloud IX does not sell personal information for monetary consideration.

If you wish to exercise a privacy right available to you under California law, please contact us using the information provided in the “Contact Us” section below.

We may need to verify your identity before fulfilling certain requests. We will only use information provided for verification for the purpose of processing your request, to the extent permitted by law.

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14. Other State Privacy Rights

Depending on where you live, you may have additional privacy rights under applicable state law.

If you believe you have privacy rights under the laws of another jurisdiction and would like to make a request, please contact us. We will evaluate your request in accordance with applicable law.

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15. Children's Privacy

Our Website and services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate steps to delete the information.

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16. International Visitors

Our Website and business are operated in the United States. If you access our Website from outside the United States, your information may be transferred to, stored in, or processed in the United States or other locations where our service providers operate.

Privacy protections in these locations may differ from those in your country.

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17. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business, Website, technology, legal requirements, or privacy practices.

When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy.

We encourage you to review this Privacy Policy periodically.

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18. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact:

Studio Cloud IX

Website: www.studiocloudix.com

Email: studiocloud.ix@gmail.com

By using the Studio Cloud IX Website, you acknowledge that you have read and understood this Privacy Policy.